Sonder Payments is unique in the payments industry. After realizing that large-ticket merchants were facing much more detrimental fees than their small-ticket counterparts, we created a tailored solution to meet the needs of these businesses. Rather than paying a percentage of revenue, Sonder Payments members pay a small monthly membership fee to secure rates as low as $0.08 per transaction.
Of course, a tailored pricing structure and low rates are not the only things that make us great. Sonder Payments members enjoy numerous benefits that won’t be found elsewhere. In this article, we’d like to outline a few of those membership perks and discuss how they can make a difference in your business.
1. Dedicated Solutions Architect
If you’ve worked with other processors in the past, you know how difficult it can be to get support. We don’t want to be programmed into your speed dial — that would mean we’re doing something very wrong — but we want to be available to help you whenever you need it. Rather than dialing a generic 1-800 hotline for help, Sonder Payments members have access to a dedicated Solutions Architect whom they can contact directly for assistance with their merchant account.
Not only is the Solutions Architect your point of contact for troubleshooting issues, but they’re also the experts who can help you improve your payments setup as your business grows. Architects are hardware experts, well-versed in all the options Sonder Payments has to offer. If you’re not 100% satisfied with your setup, let your Solutions Architect know and they’ll find hardware and software options to meet your needs.
2. Virtual Terminal Access
As time goes on, it becomes more and more apparent that businesses need to be flexible to survive. No matter what type of business you run, giving customers the option to pay how they want is key. Virtual terminals allow businesses to accept cards anywhere, even without hardware. So long as you have internet access, you can accept payment at any time.
Sonder Payments members have access to virtual terminal services, enabling you to complete remote payments and even recurring payments with ease. You’ll be provided with virtual terminal login information as soon as your merchant application is approved.
3. Quick Deposits
We understand that many businesses depend on regular, reliable deposits to stay afloat. Nothing is more stressful for a business owner than waiting on a late deposit or a held transaction.
At Sonder Payments, we aim to get funds to businesses as quickly as we possibly can. If you process a transaction, we want you to know that it will be in your account the next day. That’s why Sonder Payments members are guaranteed deposits in as little as five hours after batching, even on weekends and holidays. This feature comes standard with Sonder Payments — you won’t pay a penny extra, and you’ll get your deposits in half the time.
4. API and Integration Assistance
At Sonder Payments, we’re thrilled to provide you with payment services, but we don’t want to restrict your choice in other areas of your business. Unlike other processors, we don’t have preferred POS partners or hardware; we just want you to run your business how you want. That’s why we integrate with a large majority of POS systems, either directly or through a payment gateway.
Of course, if you need help with payment hardware or POS decisions, our Solutions Architects are more than happy to assist. We just won’t push you in one direction or another without being sure that it’s the best move for your business.
5. Shockingly Low Rates
We mentioned this earlier, sure, but it bears repeating. Sonder Payments memberships start at just $49 per month, which gives you access to per-transaction rates as low as $0.08. Most processors would tack on a few basis points of markup, but we would never. Sonder Payments members never pay a percentage of their revenue to process payments (unless you specifically request it).
These easy-to-understand rates not only mean you’ll pay less to process payments, but you can know what you’ll pay each month. We hope that removing the uncertainty from your processing statement will free you up to spend your time managing other parts of your business — leave the payments up to us!