The Sonder Payments Blog

Natasha Peebles, Director of Operations, Named One of St. Louis’s Best Bosses by St. Louis Small Business Monthly

Posted August 1st, 2019

St. Louis Small Business Monthly announced their best bosses in the St. Louis region this morning, including our very own Director of Operations, Natasha Peebles. Natasha has been with Sonder Payments since March 2019 and quickly became one of our most valuable employees. We are so proud of the hard work she’s put in to improve the experience of our customers, as well as the work environment here at Sonder Payments. Congratulations, Natasha!

Read the entirety of Natasha’s profile here.


Sonder Payments Team Feature: Cannon Elkins

Posted July 3rd, 2019

Meet Cannon Elkins, Business Development Manager for Sonder Payments. Cannon joined the team in January 2019.


Phenix City, AL


BA in History from Huntingdon College.

Tell us about yourself:

My nickname around the office is Boom Boom. I play guitar, as you can see in my picture. I’ve been really loving the flamenco sound lately. I have a Golden Retriever at home.

Why did you choose to work at Sonder Payments?

I really enjoy meeting new people and solving problems. At Sonder, I get to do both while getting paid!

What’s your motto?

“Better to pull my weight than push my luck.”

Anything else we should know?

I’m single so ladies, shoot me an email and I’ll get back with you. I’m a Scorpio, and I just bought three new pairs of pants at Target.

Sonder Payments Expands to Kansas City, MO

Posted June 26th, 2019

Sonder Payments is proud to announce that we’re officially expanding into Kansas City! Our new KC office, located within the WeWork building on Walnut Street, will be our first foray outside of our home market, St. Louis. 

After starting in St. Louis almost exactly one year ago, we’re thrilled to be expanding our reach within the state of Missouri. We hope to help businesses all across the state to simplify their processing statements, know what they pay, and get paid fast. Kansas City is a big step toward that goal.

Director of Strategic Partnerships Trent Epple explains: “Even back when we first started, expansion into KC was at the top of our list. We love the city and there is so much potential for us in this business community. We can’t wait to get more involved.”

In preparation for the expansion, the Sonder Payments team is visiting Kansas City this week (June 25-27). We’ll not only be setting up our new space, but we’ll also be touring the city and meeting business owners — both current and future Sonder Payments members — throughout the week.

The Sonder Payments Kansas City office is open now — if you’re interested in learning more about our unique membership-based payment processing, please reach out by calling (314) 722-6424, emailing, or visiting

Sonder Payments Now Offers Poynt Terminal Hardware

Posted June 19th, 2019

We’re proud to announce an expansion to our hardware offerings for Sonder Payments members. As of this month, members will have the option of selecting a sleek Poynt terminal to pair with their Sonder Payments merchant account.

Poynt offers two hardware options, the Poynt Smart Terminal and the Poynt 5, a mobile reader. Here’s a bit more about each:

Poynt Smart Terminal

About the size of your average tablet, the Poynt Smart Terminal is the most complete wireless payments solution on the market. Merchants can use the terminal to accept card swipes, EMV chips, or even contactless card payments without need for any additional hardware.

The system boasts a battery life of 8 hours and operates through 3G or WiFi, meaning there’s no need to keep it plugged in all day. The terminal also houses two touch-screens, making transactions quick and easy for the customer.

You can learn more about the Poynt Smart Terminal here.

Poynt 5

The Poynt 5 terminal offers much of the same functionality of the Poynt Smart Terminal in a more compact form factor. About the size of your average smartphone, the Poynt 5 is made to be carried with you so you can accept payments anywhere, whether in your store or on-the-go.

Like it’s larger brother, the Poynt 5 operates over 3G or WiFi and can accept card swipes, EMV chips, and contactless card payments. However, the Poynt 5 sacrifices its second screen to achieve its portability.

You can learn more about the Poynt 5 Terminal here.

If you have any other questions about these terminals or if you are interested in using a Poynt terminal in your Sonder Payments setup, contact or call (844) 575-3216.

Sonder Payments Team Feature: Blake Higdon

Posted June 12th, 2019

Blake Higdon works in Strategic Partnerships and has been with Sonder Payments since Feburary 2019. Get to know more about him below!


Lebanon, Kentucky


Eastern Kentucky University; Bachelors of Business Administration in Marketing & Professional Sales

Tell us about yourself:

Two days after graduating college, I moved from Kentucky to St. Louis to take the first step in starting my career. Most of my days consist of grinding it out at work and coming home to relax with my girlfriend, Betsy, and our dog, Willett. I enjoy Kentucky basketball, being the underdog in office Ping Pong, and riding Lime scooters. I prefer my bourbon on the rocks!

Why did you join Sonder Payments?

I walked in the door one day with the intention of selling to Sonder when I was at my old company. After 10 minutes of talking with the team, they started selling me. I quickly realized that this team was doing exactly what I wanted to do and that these were people I wanted to surround myself with. 6 months later, I trusted my gut, gave Sonder Payments a call and they welcomed me in. At the end of the day, I joined Sonder Payments because I believe in the vision we’re chasing, and knew this was an opportunity I had to take.

What’s your motto?

“Be uncommon amongst uncommon people.”

Sonder Payments Team Feature: Natasha Peebles

Posted June 6th, 2019

Get to know Sonder Payments Director of Operations Natasha Peebles. Natasha joined the team in March 2019.


St. Louis! Or Webster Groves, to be exact.


Drury University; Bachelors in Advertising and Public Relations. If you’re also from St. Louis, you are probably wondering where I went to high school: Webster Groves High School.

Tell us about yourself:

I’m a capricorn, married to a scorpio. I’m also a musician! I play the piano accordion, my husband plays guitar, and our dog Chauncey plays with the ping pong balls in the Sonder Payments office.

Why did you join Sonder Payments?

I worked at a few startups before, but when I walked into the office for my interview, it immediately felt right. I can’t get away from the start-up atmosphere and the team here is amazing!

If you could choose any celebrity to adopt as your grandparent, who would you choose?

Audrey Hepburn. She’s chic and fabulous. I am pretty sure she is my real grandma.

Sonder Payments Team Feature: Trent Epple

Posted April 29th, 2019


Get to know Trent Epple, Director of Partnership Development at Sonder Payments. Trent has been with Sonder Payments since June 2018.


St. Peters, MO


Missouri State University; Bachelors in Arts, Entertainment, and Media Management

Tell us about yourself:

I’m an only child and currently in the market for a new pup. I am a huge sports fan; my favorite team is the St. Louis Cardinals. On most days, you can find me walking to Busch Stadium after work to see the Birds. I’m also a dominant force at the office ping-pong table. Blake Higdon is my go-to doubles partner.

Why did you join Sonder Payments?

I had worked in sales before, but the opportunity to have a true impact in a company built to empower its clients was too good to pass up. Not to mention the fire the team had when I visited for the first time. Five minutes into my first interview I couldn’t wait to start.

What’s your motto? 

“’You miss 100% of the shots you don’t take.’ – Wayne Gretzky” – Michael Scott

Sonder Payments Now Offers Free PCI Validation for Members

Posted March 2nd, 2019

If you’ve been processing credit cards for a while, you’re probably familiar with the Payment Card Industry Data Security Standard (or PCI DSS for short).

The PCI DSS ensures that every business protects their customers’ payment information from theft and fraud. Merchants who do not complete a Self-Assessment Questionnaire, or SAQ, to certify compliance with the standards face a non-compliance fee ranging from $20 to $50 per month, depending on the size of their business.

Sonder Payments now allows its members to complete PCI validations totally free of charge rather than requiring third-party certification.

If you’d like to avoid a PCI non-compliance fee on your monthly statement, contact